Northern Radiology Imaging wants to make it easy for you to be our patient; to be comfortable, to feel cared for and to have your questions answered. We try to simplify the process so you can focus on getting the care you need.
In this section, you can access information on a number of important topics:
Northern Radiology Imaging and Magnetic Imaging Center’s staff members strive to make your visit as comfortable and relaxed as possible. Please feel free to ask any questions and let us know how we may better serve your imaging needs.
During your visit, our goal is to exceed your expectations, and we welcome your comments and suggestions on how we may improve our services. We ask that you complete our Patient Feedback link or speak with our Chief Operations Officer. We value your feedback and appreciate your assistance in helping us to improve our services to you.
Scheduling Your Procedure – You will be able to specify locations, days of the week and times acceptable to you. Our schedulers will match your preferences as closely as possible to set your appointment.
Preparation in Advance of Your Visit – Many imaging examinations require specific preparation prior to arrival at our Center. Our patient preparation instructions are located here on our website. Please follow the instructions carefully to ensure that your imaging study may be performed as scheduled. A printed preparation instruction pamphlet may be available through your doctor’s office or you may call us to request one. Call the center where you are scheduled if you have any question about the necessary preparation.
Items You Must Bring – You must have the following items with you at the time of your visit. Failure to bring these items with you may result in a need to reschedule your imaging procedure.
- Written referral order(s) from your physician. We must have the signed referral order and/or the authorization form required by your insurance company at the time of your visit.
- Your insurance card and any co-payment due so that we may submit your insurance claim on your behalf.
- A photo ID – Please bring a valid form of photo identification such as a driver\’s license, military ID, or Alien Status Card from the State Department. We are committed to take appropriate steps to verify your identity so that we may safeguard your identity and your financial and personal health information.
- Workers compensation claim or automobile insurance information, if relevant.
- All related imaging studies performed elsewhere that relate to your visit. For example, prior mammograms (very important), MRI, x-ray, CT, sonography, or other imaging studies. These films and reports allow our radiologist to make comparisons that are necessary for the best interpretation of the new studies.
- The name and address of any other physician who should receive the report of your imaging examination.
Insurance Plan Considerations – We accepts most major insurance plans, and we can usually assist you and your doctor to obtain the pre-authorization from your insurance company (if your insurance carrier allows us!) To view the list of insurance we currently accept, click here.
Insurance and Registration Forms – You can save time in our imaging center by completing these insurance related forms ahead of time. If you have any questions when filling out these forms, please do the best you can and our staff will assist you with your questions on the day of your visit.
Patient Forms – Click Here to download patient forms.
Scheduled Appointment Times – We make every effort to honor scheduled appointment times while providing our patients with the time needed to provide thorough care. So that we don’t run behind due accommodation of late arrivals, it is important that you arrive at our Center at your scheduled appointment time. We may not be able to accommodate late arrivals without rescheduling. To help us avoid service delays, please arrive at your scheduled appointment time, or call in advance if you need to cancel or reschedule your appointment. There is no need to arrive sooner than the appointment arrival time provided to you at the time of scheduling.
X-Rays and Pregnancy – For women of child-bearing age (12-50), all x-ray and CT exams of the abdomen, pelvis and proximal femurs, and all Nuclear Medicine exams are to be scheduled between day one and day fourteen following the start of the menstrual cycle, unless the chance of pregnancy can be excluded, i.e., hysterectomy, tubal ligation, abstinence, use of birth control pills, or other birth control devices.
Childcare During Testing – Unfortunately, we cannot routinely supervise your children during your imaging study. We believe that you are best served when we can provide 100% of our attention to you. Therefore, we encourage you to make childcare arrangements or to bring a responsible person with you to supervise your children.
Reporting of Imaging Results – At the time of registration, please indicate to whom we should send the results of your study, and if the doctor is standing by for priority results. Our goal is to make your results available to your physician within 24 to 48 hours, unless your physician requested results as emergency or “wet” reading. To allow time for your doctor to review the results of your study, possibly in conjunction with other tests, you might ask your doctor when you should follow-up with them.
Film Sign-Out Policy – To prevent delays and inconvenience, please notify us 24 hours in advance if you need to sign-out your records. We need this time to prepare the records. Records are provided on CD media. If film is needed, there may be additional cost. You can access the record sign out form here. Records Release Form
Inclement Weather Policy – It’s rare that our offices are closed during inclement weather. We are usually able to have our radiologists and staff that can perform most types of procedures in the office. You are encouraged to call in advance however, if you have any concern about conditions or wish to confirm. Should one or more of our centers need to close during severe inclement weather, we try to call you. If you haven’t heard from us and wish to verify our status before venturing out, you may call us. If we aren’t in the office, you will hear our recorded message for current information
Important Questions to Ask Your Radiologists – Click here for informative information from the American College of Radiology, to make you better informed prior to your diagnostic imaging appointment.